Terms of service

Terms of Service

Welcome to Studio11. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Orders and Payment

All orders placed through our website are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these terms. Full payment is required before products are shipped. We accept the payment methods displayed at checkout.

2. Shipping and Delivery

We aim to process and ship all orders within the stated processing times. However, delivery dates are estimates only and not guaranteed. Shipping costs and delivery times vary depending on the shipping method and destination. We are not responsible for delays caused by carriers or customs procedures.

3. Returns, Refunds, and Exchanges

Please refer to our Return Policy for detailed information regarding returns, refunds, and exchanges. Returns must be authorized in advance; unauthorized returns will not be accepted or refunded.

4. Product Information

We strive to provide accurate descriptions and images of our products. However, actual product colors and details may vary slightly due to monitor settings, lighting, and production differences. We cannot guarantee exact matches.

5. Limitation of Liability

To the fullest extent permitted by law, Studio11 and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our products or services.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the intellectual property of Studio11 or its licensors. You may not reproduce, distribute, or use any content without our explicit written permission.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. Continued use of our website and services constitutes acceptance of any changes.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/Region], without regard to conflict of law principles.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at: Info@studioeleven.art